Jantepy Privacy Policy

At Jantepy, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information when you access our website and services. By using our platform, you agree to the terms described herein. We encourage you to review this document carefully, and if you have any concerns or questions, please contact us at [email protected] .

We, Jantepy, operating under the legal framework of the People’s Republic of Bangladesh, comply with The Consumers’ Right Protection Act, 2009, The Copyright Act, 2023, and The Cyber Security Act, 2023 (hereinafter referred to as “Applicable Laws”). Jantepy is committed to protecting your privacy concerning the collection and use of your personal information. To ensure access to our services, we may collect and, in some cases, share your information in accordance with this Privacy Policy. In order to safeguard your privacy further, we provide this notice detailing our data practices and the options you have regarding the collection and use of your information.

To ensure that all users of the website, https://jantepy.com/ (henceforth “the website”), are aware of the privacy policy that governs the use of our services, we advise you to read the Privacy Policy and accept the terms and conditions contained herein by logging into the website. You must agree to our Privacy Policy, which covers the collection and use of your personal information, or you are not permitted to use the website. If you have any questions or concerns regarding this Privacy Policy, please contact our Customer Support at [email protected]

1. DEFINITIONS

In this Privacy Policy:
“We”, “Our”, “Us”: Refers to Jantepy.
“You”, “Your”, “User”: Refers to individuals accessing or using our website and services.
“Website”: Refers to Jantepy’s official website.
“Personal Information”: Refers to any information that can identify you personally, such as your name, email address, phone number, etc.
“Third Parties”: Refers to any entity other than the user and Jantepy.

2. PRIVACY POLICY OVERVIEW

At Jantepy, we prioritize the privacy and security of your personal information. We understand the importance of protecting the data you share with us and are committed to handling it responsibly. Personal information may include, but is not limited to, your name, email address, phone number, and other contact details. To access our courses and services, we may require additional details such as payment information, date of birth, educational background, and preferences. This Privacy Policy also applies to non-registered users, covering data like browsing behavior and pages viewed. Additionally, if you choose to link your Jantepy account with social media or other third-party platforms, we may collect relevant information from those accounts with your permission.

3. INFORMATION YOU PROVIDE

Jantepy collects the information you provide when you sign up for our platform, enroll in courses, or use our services. This may include: (a) Your name, age, email address, phone number, password, and educational interests. (b) Transaction details, such as purchases, course enrollments, and interactions with our platform. (c) Any information you share when reaching out for support or assistance. (d) Data you enter while using our platform, including course discussions, queries, and assessments.
This information is considered “Personal Information” and is used to provide you with our services, important updates, and relevant promotions. If we require any additional details to personalize your experience, we will request your consent.
Your login credentials ensure secure access to our platform. To maintain data accuracy and security, we recommend accessing Jantepy using your own registered account.

4. AUTOMATICALLY GATHERED DATA & USAGE

Jantepy may automatically collect certain information when you use our platform, including details about the type of device you are using, its unique device ID, your IP address, operating system, and browser type. Additionally, we may track how you interact with our application, services, or products to enhance user experience and improve our offerings. Like most digital platforms, we collect this data based on the permissions you provide, ensuring a seamless and personalized experience for our users. Furthermore, to process payments for our courses and services, we use secure third-party payment gateways. These payment providers handle transactions securely and do not retain, share, or use your personal information for any purpose other than completing the payment process. We take data privacy seriously and ensure that any automatically collected information is handled responsibly, strictly adhering to our privacy policies and security protocols..

5. INFORMATION COLLECTION PRACTICES

We collect personal information for specific, explicit, and legitimate purposes related to delivering and improving our educational services. These purposes include providing access to courses, resources, and features; personalizing user experiences; processing payments; communicating updates or support; and complying with legal obligations. We will clearly state the purpose of data collection at the time of collection and will not use your information for incompatible purposes without obtaining your explicit consent. The legal basis for collecting and processing your information includes your explicit consent (e.g., when you sign up or opt-in), fulfilling contractual obligations (e.g., delivering purchased courses), complying with legal requirements (e.g., tax or regulatory laws), and pursuing legitimate educational interests, provided they do not override your rights. Information is collected through direct input (e.g., data you provide when creating an account or enrolling in courses), automated tools (e.g., cookies, log files, and analytics tools), and third parties (e.g., payment gateways or social media platforms) as permitted by law. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law, with retention periods varying based on the type of data, ongoing user engagement, and legal or regulatory obligations. We strive to ensure your data is accurate, complete, and up-to-date, and you may review, correct, or request deletion of your information through your account settings or by contacting us directly.

6. UNDERSTANDING COOKIES

To enhance your experience on Jantepy, we use data collection tools such as “cookies” on certain pages of our website and applications. Cookies are small files stored on your device that help us provide customized services and improve functionality. Some features on our platform may only be accessible through the use of cookies. Additionally, cookies enable us to deliver content and recommendations tailored to your interests and identify registered or logged-in users.
Third-party providers, including Google, may also use cookies to serve interest-based advertisements during your visit to Jantepy. If you prefer not to receive such ads, you can opt out by visiting the third-party provider’s website and adjusting your cookie settings. For example, you can visit Google’s Ad Settings to opt out of DoubleClick cookies or go to aboutads.info to manage preferences for third-party cookies used for interest-based advertising.
To further control your data, you can download and install the Google Analytics Opt-Out Browser Add-On, which prevents Google Analytics from collecting and using your information.

7. DISCLAIMER FOR EXTERNAL LINKS

Our website may include hyperlinks to external websites, content, or resources provided by third parties. These links are provided for your convenience and reference only. Please note that we do not control or endorse any external websites, resources, or materials, and we are not responsible for their availability, accuracy, or content. By using these links, you acknowledge and agree that Jantepy is not liable for any loss, damage, or harm arising from your access to or use of such external websites or resources. Third-party websites and services may have their own privacy policies and terms of use, which govern how they collect, store, and process your personal information. We strongly encourage you to review the privacy policies of any third-party websites you visit to understand how they handle your data.
Additionally, when you visit our website, third-party advertising companies may collect information about your browsing activities to serve relevant ads.

8. HOW YOUR INFORMATION IS USED

We use your personal information to provide, improve, and secure our services. Your contact details, such as email and phone number, are used to communicate with you regarding your account, updates, or support inquiries. Your IP address helps us diagnose server issues, manage our website and applications, gather broad demographic data, and enhance security measures to protect against fraud and unauthorized access. In the event of a merger, acquisition, or reorganization, your information may be transferred to the new entity, and you will be notified via email or a prominent notice on our website, with the new entity adhering to its own privacy policy. We may also disclose your personal information to comply with legal obligations, court orders, or government requests, particularly in cases involving fraud, illegal activities, or violations of our terms and conditions. Additionally, in line with our copyright policy, we may disclose personally identifiable information, such as your name, address, country, phone number, email, and business name, to protect intellectual property rights. We are committed to continuously improving our security measures as new technologies become available to safeguard your information.


9. CONFIDENTIALITY

We value your privacy and take every measure to protect the confidentiality of the information you share with us. You acknowledge that certain information accessible through this website may be confidential and proprietary to Jantepy. Without our prior written consent, you are prohibited from disclosing such information to any third party.
Your personal information will only be disclosed to third parties when required by law or with your explicit consent. We do not sell, rent, or share your information with unauthorized parties. Additionally, we ensure that the communications we send are directly related to the services and products you have subscribed to or expressed interest in.
By using our platform, you agree to maintain the confidentiality of the information accessed and to comply with these terms.

10. OUR DISCLOSER OF PERSONAL INFORMATION

At Jantepy, we are deeply committed to protecting the confidentiality and privacy of your personal information. We implement industry-standard security measures to safeguard your data from unauthorized access or misuse. However, given the evolving regulatory landscape and technological environment, we cannot guarantee that your information will remain completely private under all circumstances. There are situations where the disclosure of your personal information may become necessary to comply with legal requirements or to protect the integrity of our services.
We may be legally obligated to share your information with government authorities, law enforcement agencies, or other third parties in response to subpoenas, legal processes, or regulatory inquiries. In such cases, we will disclose only the information that is required and ensure that it is handled with utmost care and confidentiality. Furthermore, if you choose to use third-party services accessible through our platform, the collection and use of your data by these external service providers will be governed by their respective privacy policies. We encourage you to review these policies to understand how your information will be managed. To enhance your user experience and provide seamless services, we may share your information with our parent company, subsidiaries, and affiliated entities. These partners are bound by our privacy principles and will handle your information responsibly, ensuring compliance with applicable privacy laws. Additionally, in the event of a corporate restructuring, merger, acquisition, or sale of assets, your information may be transferred to the relevant entity. We will notify you of such changes whenever possible and ensure that your data continues to be protected as required by law. We also work closely with law enforcement agencies and other regulatory bodies to uphold legal obligations and enforce laws related to intellectual property, fraud prevention, and other legal matters. In the event of investigations into potential illegal activities that may expose you or Jantepy to legal liability, you authorize us to share relevant information with appropriate authorities as necessary. While we have a strict policy against selling or renting your personal information to third parties, it is essential to acknowledge that certain disclosures may occur under specific circumstances outlined above. By using our platform, you agree to these terms and recognize that while we strive to maintain the confidentiality of your information, absolute privacy cannot be guaranteed due to factors beyond our control.

11. MANAGING AND UPDATING YOUR INFORMATION

You have the right to view and edit the information you provide during registration on our platform. This includes updating personal details such as your address, postcode, country, and phone number. While we strive to accommodate your requests to modify or delete information, please note that historical records may be retained for specific purposes, such as resolving disputes, addressing technical issues, or complying with our terms and conditions. Due to technical and legal constraints, including storage backups, it may not be possible to completely remove outdated information from our system. Therefore, while we will honor your requests to the best of our ability, we cannot guarantee the total deletion of all personally identifiable information from our databases.

12. THIRD-PARTY INFORMATION COLLECTORS

This document solely outlines how we collect and use your information unless otherwise specified in our privacy policy. If you choose to provide information to third parties, whether accessed through our platform or elsewhere on the internet, please be aware that their data collection and usage practices are governed by their own privacy policies. Third-party advertisers and service providers may follow different standards regarding the use and disclosure of your information. We strongly encourage you to carefully review their policies and ask any necessary questions before sharing your personal information, as we have no control over the privacy practices of these external entities.

13.SECURITY

At Jantepy, we recognize that data is a valuable asset and are committed to safeguarding it against loss and security breaches. We employ a variety of advanced security technologies and procedures to protect your information from unauthorized access, both within and outside our organization. To further protect your sensitive information, we strongly advise against sharing credit card or banking details with other users through our platform. We recommend handling such exchanges through secure offline methods, phone communication, or private email.
We adhere to recognized industry standards to ensure the security of personal information during transmission and storage. However, it is important to understand that no online platform can guarantee “perfect security.” By using our services, you acknowledge and accept that any security lapses occurring beyond our standard procedures are at your own risk. We are committed to continually improving our security measures to provide the highest level of data protection possible.

14. DISCLAIMER AND LIMITATION OF LIABILITY

While we are committed to protecting your privacy, it is important to understand that we cannot guarantee the absolute confidentiality of your private communications or personal information (including sensitive details such as credit card and bank account numbers). There may be instances where your information is disclosed in ways not covered by this privacy policy. Although we take extensive measures to safeguard your data, we cannot provide a complete assurance of privacy at all times. By using our website, you acknowledge and accept full responsibility for any actions you take on our platform, as well as on the internet, on your personal devices, and in any other environments you interact with. You do so at your own risk.

15. DISPUTES AND JURISDICTION

Any claims arising under this policy, including but not limited to disputes regarding rights, refunds, or compensation, will be resolved through a two-step alternative dispute resolution process. First, in the event of a dispute, both parties will attempt to resolve the issue through mediation. An impartial third party will be chosen to assist with the mediation, with each party selecting one mediator. If both parties agree on a mediator, that individual will be appointed to mediate the dispute. However, if they cannot reach an agreement, the company reserves the right to appoint the mediator. While the mediator’s decision is non-binding, both parties will make reasonable efforts to follow the mediator’s recommendations.
If mediation fails to resolve the dispute, the case will move to arbitration, which will be final and binding. Each party will choose one arbitrator, and a third arbitrator will be appointed by mutual agreement between the two selected arbitrators. The arbitration will take place in Dhaka, Bangladesh, and all proceedings will be conducted in English. Once the arbitrator delivers their decision, it will be final and legally binding for both parties.
Should the alternative dispute resolution process fail to resolve the conflict, the matter will be taken to the courts of Dhaka, Bangladesh, for further resolution.

16. NOTICE OF MODIFICATIONS TO TERMS AND CONDITIONS AND PRIVACY POLICY

We reserve the right to update, modify, or amend our Terms and Conditions and Privacy Policy at any time, at our sole discretion, without prior notice to you. These changes may be made for a variety of reasons, including improvements to our services, legal or regulatory updates, or adjustments to our internal policies. Your continued use of this website, following any changes to the terms, will be considered your acceptance of and agreement to those modifications.
As the terms and conditions may evolve over time, it is strongly recommended that you regularly review them to stay informed of any updates or amendments. It is your responsibility to stay up-to-date with the latest version of our policies. If you do not agree with any changes or modifications to the Terms and Conditions or Privacy Policy, you have the right to stop using this website and any associated services immediately. Your decision to continue accessing the site after such changes will be considered as your continued acceptance of the revised terms.